For some strange reason, all mail processed by my mail server is automatically dumped in BT and Yahoo account spam folders ... now, this happened before I moved the server to UK and I had to get Yahoo to whitelist the server (seems they need this for every internet bound server).

Now, I filled in the form and sent it off, and guess what. They replied with a basic response - get stuffed really. I queried it .. and got another bullshit response:

Thank you for writing to Yahoo! Mail.
Unfortunately, we cannot provide you with specific information other
than to suggest a review of the questionnaire we supplied and try to
determine where your mailing practices may be improved upon.
In addition, you may refer to the Help page below, which offers
information on some of our recommended best practices for bulk mailers:
Please let us know if you still need assistance so we may assist you
Your patience during this process is greatly appreciated.
Thank you again for contacting Yahoo! Mail.

I give up. People will just have to check their spam folder in the future.