Now, anyone who runs a mailserver will have come accross DNS Black Lists- these are services that provide a quick method (a dns lookup against their servers) to identify IP addresses and hosts as spammers, or general 'do not accept mail from here' hosts. SORBs is one. Along with Spamhaus. Anyone reading my blog will know I now have a new server. This occupies and address space that was previously assigned to someone who (it turns out) was spamming. Bugger. The two IP addresses I have currently assigned to live "servers" both are listed in SORBs. Double bugger. No problem I thought, I'll tell The Planet (my data centre) and get this sorted - surely it can't be that difficult. I'd expect them to either work with SORBs and clear them or assign me new addresses. That was over two weeks ago, and I have heard nothing. In fact, I have heard LITERALLY nothing from The Planet over this since they said 'they would sort it'. And I'm getting pissed. Why should I cough up $100 to clear the complete block from SORBs when The Planet will not give me an assurance that no other spammer will be added to the block? Mind you, saying that, SORBs has a lot of false positives in it's database, and many ISPs / Administrators refuse to use it. Maybe that says something. Either way, both parties are being stupid in this case - and were playing he said / we said. Boring. Just sort it out guys...